![]() This cookie registers statistical data on users' behavior on the website for internal analytics. If you’ve already sent an email and feel like you should have received a response but haven’t received one after a reasonable period of time, then please feel free to send a follow-up email.This cookie stores and updates a unique value for each visit to track page views. Support: Feedback: Page: 5.3 - Do you offer support by telephone?Įmail is the preferred method for contacting us. ![]() We read every message we receive and will attempt to respond as quickly as possible if a follow-up is required. If you have any questions, concerns or feedback regarding Videoloupe, please don’t hesitate to contact us using the most appropriate method listed below. If you’d prefer to file a bug using email, or the built-in bug reporting tool is not working, then please send your report or feedback to 5.2 - How can I contact you? ![]() If you provide a valid email address, then we might follow-up with you for additional information. Please provide as much information and context as possible. A dialog box will appear allowing you to provide details about the bug you’re reporting. To open the built-in bug reporting tool, select “Report a bug…” from the “Help” menu in Videoloupe’s main menu bar, which is across the top of the screen. The best way to report a bug is to use Videoloupe’s built-in bug reporting tool. Videoloupe is a desktop application that requires macOS.Ĭontact Us 5.1 - How do I report a bug or problem with Videoloupe? There is no version of Videoloupe that runs on iOS and there are no plans at the moment to create one. There are no plans to support any other operating system, sorry. There is no version of Videoloupe that runs on any version of Windows, Linux or any other operating system other than macOS. 4.3 - Is Videoloupe available for Windows or Linux? There are no plans to include third-party libraries or to independently add support for additional codecs. Support for these or any other format is dependent on Apple adding such support to macOS. Videoloupe is built using Apple’s AVFoundation media framework and only supports file types and video codecs that are natively supported by macOS.Ĭommon formats that are not supported include: AVCHD, AVI, MTS, MXF, VOB and any “project file” belonging to another application. 4.2 - What video codecs does Videoloupe support? Note that playback performance is heavily dependent on video codec and computing hardware. Technical 4.1 - What are Videoloupe's system requirements? You can learn more about Apple’s ProRes codec on their support website: About Apple ProRes. Videos can be exported to Apple’s ProRes 422 format. 2.6 - Can Videoloupe export or convert videos to Apple's ProRes format? To export a video without re-encoding it, select the “Passthrough” option when configuring export options. However, if you wish to apply any adjustments to the video, then the video will have to be re-encoded. This will dramatically decrease the time it takes to export a video. If you only wish to trim a video or remove the audio track, then Videoloupe can export an MP4 file without re-encoding it. 2.5 - Can Videoloupe export a video without re-encoding it? Exported frames can be saved as JPEG or TIFF files. There’s also a ‘Quick Export’ option that lets you export frames during live playback. You can export a single frame at a time or export a batch of frames all at once. Videoloupe has extensive support for exporting frames from a video and saving them as images. 2.4 - Can Videoloupe export a sequence of frames as images? While this feature is relatively high on Videoloupe’s roadmap, as of this writing there is no timetable for when it might be added. We’re aware that many people would want the ability to combine a sequence of images into a single movie file, but Videoloupe is not yet capable of doing this. 2.3 - Can Videoloupe import a sequence of images? You can use Videoloupe to easily export a sequence of frames from a video and save them as images, but you’ll need to use a third-party application for combining those images into a slideshow. Instead, Videoloupe’s feature set focuses on playback and basic editing that can be done on a single video without the need for a timeline or project. Videoloupe does not have a timeline, nor is it designed for arranging multiple videos into a single composition. Usage 2.1 - Does Videoloupe replace editors like iMovie or Final Cut Pro?Īpplications like iMovie, Final Cut Pro and Adobe Premier are timeline based editors.
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